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Kanchana Hyundai

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4.7

based on 9 Reviews

3 Kanchana Hyundai Jobs

Sales Support

Kanchana Hyundai

4.7

based on 9 Reviews

3-6 years

Mangaluru

1 vacancy

Sales Support

Kanchana Hyundai

posted 4mon ago

Job Role Insights

Fixed timing

Key skills for the job

Writing Content Data Analysis Customer Service Salesforce Excel Hospital Administration

+ 9 more

Job Description

Kanchana Hyundai is looking for Sales Support to join our dynamic team and embark on a rewarding career journey.

A Sales Support professional plays a vital role in assisting the sales team with various administrative and operational tasks to ensure efficient and effective sales operations
They provide crucial support to sales representatives and contribute to the overall success of the sales function
Here is a general job description for a Sales Support role:Responsibilities:Sales Administration: Assist with sales administrative tasks such as preparing sales reports, maintaining customer databases, updating sales documentation, and managing sales contracts or agreements
Order Processing: Process sales orders received from customers, ensuring accuracy and timeliness
Coordinate with various departments, including logistics and finance, to facilitate order fulfillment and timely delivery
Customer Communication: Interact with customers via phone, email, or in-person to address inquiries, provide product information, resolve issues, and assist with order status updates
Maintain positive and professional customer relationships
Sales Data Analysis: Analyze sales data, including sales reports, customer feedback, and market trends, to identify opportunities for sales growth or improvement
Provide insights and recommendations to the sales team based on data analysis
Sales Support Materials: Assist in the creation and maintenance of sales support materials such as presentations, product catalogs, sales collateral, and training materials
Ensure these materials are up to date and readily accessible to the sales team
Sales Pipeline Management: Help manage the sales pipeline by tracking and updating leads, opportunities, and sales activities in CRM (Customer Relationship Management) systems
Provide regular updates to the sales team regarding the status of leads and opportunities
Sales Team Coordination: Collaborate with the sales team to coordinate meetings, sales events, and presentations
Assist in the preparation of sales proposals, contracts, and sales presentations
Sales Reporting and Forecasting: Prepare and maintain sales reports, performance dashboards, and sales forecasting documents
Provide accurate and timely sales data and analysis to support decision-making and planning
Product Knowledge: Develop a solid understanding of the company's products or services, features, benefits, and competitive advantages
Stay updated with product updates, industry trends, and market dynamics to effectively support sales efforts
Process Improvement: Identify opportunities for process improvement and automation within the sales support function
Propose and implement solutions to enhance sales support efficiency, accuracy, and customer satisfaction
Skills and Qualifications:Strong organizational and administrative skills
Excellent written and verbal communication skills
Attention to detail and accuracy in data entry and record-keeping
Proficiency in using CRM software and Microsoft Office applications
Ability to multitask and prioritize tasks effectively
Customer-focused approach and ability to build positive relationships
Analytical and problem-solving skills
Team player with the ability to collaborate and work well with cross-functional teams
Sales or customer service experience is a plus
Knowledge of sales processes and principles is beneficial