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3 Kalmar Jobs

Service Coordinator

2-3 years

Chennai

1 vacancy

Service Coordinator

Kalmar

posted 3+ weeks ago

Job Description

  • Centralize the scheduling and logistics of service jobs, ensuring that resources are allocated effectively and reducing scheduling conflicts.
  • Overseeing time booking and project timelines, the coordinator will help minimize downtime and optimize the productivity of our technical teams.
  • Serve as the primary point of contact for clients, ensuring prompt responses to inquiries and service requests, which is crucial for building strong customer relationships.
  • Consolidate service activity reports, providing management with valuable insights into performance metrics and operational trends, which aids in strategic planning.
  • Enhance data accuracy in service orders, material requests, and invoicing, reducing administrative errors.
  • Manage the invoicing process more effectively, leading to faster payments and improved cash flow.
  • Handling logistical and administrative tasks,
  • Assist in the onboarding and training of new staff, ensuring consistency in service delivery standards.
  • Identify additional service opportunities, driving
  • Overseeing service delivery processes
What you ll need to succeed
Qualification
  • Graduation
Relevant work Experience
  • 2-3 years

Knowledge/Skill Required
  • Previous experience of coordinator in service industry, Tech-savvy proficient in computer skills (Microsoft office tools), Working knowledge in SAP
  • Customer handling, Internal team handling

Employment Type: Full Time, Permanent

Read full job description

What people at Kalmar are saying

Kalmar Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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