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Service Coordinator
Kalmar
posted 28d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Centralize the scheduling and logistics of service jobs, ensuring that resources are allocated effectively and reducing scheduling conflicts.
- Overseeing time booking and project timelines, the coordinator will help minimize downtime and optimize the productivity of our technical teams.
- Serve as the primary point of contact for clients, ensuring prompt responses to inquiries and service requests, which is crucial for building strong customer relationships.
- Consolidate service activity reports, providing management with valuable insights into performance metrics and operational trends, which aids in strategic planning.
- Enhance data accuracy in service orders, material requests, and invoicing, reducing administrative errors.
- Manage the invoicing process more effectively, leading to faster payments and improved cash flow.
- Handling logistical and administrative tasks,
- Assist in the onboarding and training of new staff, ensuring consistency in service delivery standards.
- Identify additional service opportunities, driving
- Overseeing service delivery processes
What you ll need to succeed
Qualification
- Graduation
Relevant work Experience
- 2-3 years
Knowledge/Skill Required
- Previous experience of coordinator in service industry, Tech-savvy proficient in computer skills (Microsoft office tools), Working knowledge in SAP
- Customer handling, Internal team handling
Employment Type: Full Time, Permanent
Read full job description What people at Kalmar are saying
What Kalmar employees are saying about work life
based on 2 employees
Strict timing
Rotational Shift
No travel
Kalmar Benefits
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