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19 JumpCloud Jobs
Senior User Experience (UX) Writer - India
8-9 years
Mumbai, New Delhi, Hyderabad / Secunderabad + 2 more
1 vacancy
Senior User Experience (UX) Writer - India
JumpCloud
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Oversee writing style and tone for all content; ensuring polished, professional and well structured content throughout the platform
- Develop content governance guidelines for tone, style, and voice of all content; and ensure they are followed
- Develop editorial strategy, so content is consistent across all delivery platforms
- Conduct periodic content audits and follow up on issues that need to be addressed
- Track and calculate content ROI
- Ensure that content strategy meets business objectives and aligns with overall platform vision
- Create simple, intuitive flows & experiences that delight our customers
- Make day-to-day design decisions during implementation
- Lead collaborative design sessions with Product Management, Product Design & Engineering to reach a shared understanding of deliverables.
- Partner with the UX leadership team & broader UX team as a whole to shape how we constantly improve the UX we deliver for our customers.
- You have 8+ years of related experience in UX Writing and/or Content Strategy at fast-paced tech companies delivering customer value quickly to the market.
- You ve shipped products over the years & are skilled at balancing both business-to-consumer and business-to-business considerations.
- You re well-versed in data-informed product design & development.
- You empathize with our unique IT users & are skilled at simplifying complex functional operations into smooth & intuitive experiences.
- You have experience working in an agile environment with design, product, & engineering leaders to align on product strategy and make it real as a team.
- You re a trusted mentor. Your actions, experience, & knowledge are influential to design and designers.
- You re passionate about design culture. You re a voice of UX writing, content strategy, design principles & methods across all functions and levels of the organization.
- You drive collaboration across UX, Engineering & Product teams to maintain a cohesive design and experience throughout the product portfolio.
- You foster a work environment that encourages mentorship, trust, respect, and collaboration
Employment Type: Full Time, Permanent
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