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20 Juara IT Solutions Jobs
Genesys Testing Engineers
Juara IT Solutions
posted 5mon ago
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Job Description
Job Openings Genesys Testing Engineers
About the job Genesys Testing Engineers
Job Title: Genesys Testing Engineers
Experience Range: 3-7 years
Notice Period: Short joiners (maximum up to 30 days)
Shift Timing: UK Timing
Joining Location: Pan India
Responsibilities:
- Analyze system specifications to understand requirements.
- Develop detailed test plans and test cases.
- Execute test cases and identify defects.
- Document and report defects to the development team.
- Collaborate with the development team to resolve issues.
- Ensure software meets quality standards and best practices.
- Participate in review meetings and provide feedback.
Key Technical Skills:
- Experience with Genesys Contact Centre testing.
- Knowledge of Genesys Workforce Management (WFM).
- Experience with testing Contact Centre Reports.
- Ability to write test scripts from designs (e.g., call flow test cases from Visio).
- Proficiency in Jira, Excel, and Word.
- Ability to work independently and in a team.
- Strong project leadership and communication skills, including customer-facing interactions.
Employment Type: Full Time, Permanent
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