Add office photos
All Filters
2 JUAKALI Jobs
Implementation Officer
JUAKALI
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- We are looking for an individual responsible for the implementation and support of our platform.
- You will be working with the customer success team, on implementation and support.
Typical tasks:
- Implementation of our platform to fit our customers needs: this comprises a configuration of our platform and integrating with 3rd-party systems.
- Actively participate in the business analysis stage of projects.
- Participate in delivering end-to-end support of customers.
- Communicate with our customers at various stages of the use of our platform (implementation and support) and translate their needs into the configuration of the platform. Also, interact with the rest of the team, in order to report problems (to the developers and QA) or new feature ideas (product team).
- In charge of documentation of configuration and processes.
- Preparing test cases and executing them.
- Planning and executing QA of implementations.
- We are a small team, so every person has the opportunity to make a big impact and leave their marks on every project. You will help in shaping and uplifting a company from the start.
What are we looking for
- 4 to 6 years of implementation and support experience
- 3 to 5 years of development experience.
- Ideally some expertise in BPMN / process automation, JavaScript, Rest API, SQL, and system integrations (via API)
- Sound understanding of IT fundamentals
- Ideally, some initial understanding of the business (exposed to microfinance/banking industries, especially for tech companies).
- Strong analytical skills and problem-solving aptitude
- Working from remote requires you to be autonomous, proactive, and accountable for your work
Why us
- Fast learning environment within a team of cheerful, passionate, talented people.
- Opportunity to interact and work with international people from all over the globe.
- You will find it easy to keep a good work-life balance.
- You will be closely working with industry experts to have a positive impact on the business of our customers.
- Opportunity to drive transformation in one of the fastest growing industries.
- The local contract includes a pension fund and health insurance for you and your family.
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
Read full job descriptionPrepare for Implementation Officer roles with real interview advice
What people at JUAKALI are saying
What JUAKALI employees are saying about work life
based on 1 employee
Flexible timing
Monday to Saturday
Within city
JUAKALI Benefits
View more benefits
Compare JUAKALI with
Urban Company
Compare
Housejoy
Compare
Quikr
Compare
OLX
Compare
Indiamart Intermesh
Compare
Flipkart
Compare
Amazon
Compare
Paytm
Compare
Swiggy
Compare
Zomato
Compare
Accenture
Compare
Cognizant
Compare
Infosys
Compare
Wipro
Compare
Capgemini
Compare
Genpact
Compare
IBM
Compare
Ernst & Young
Compare
PwC
Compare
JPMorgan Chase & Co.
Compare
Similar Jobs for you
Share an Interview