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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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95 Jio Jobs

Advisor Contact Centre

0-1 years

₹ 1.7 - 2.8L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Advisor Contact Centre

Jio

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Document verification desk

1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements


Age -25years maximum


Employment Type: Full Time, Permanent

Read full job description

Jio Interview Questions & Tips

Prepare for Jio Advisor roles with real interview advice

Top Jio Advisor Interview Questions

Q1. What are the different layers of OSI model?
Q2. Triple Sum Problem Statement Bojack wants to gift Todd a binary tree with N nodes for his birthday. However, the tree is too large, so he d ... read more
Q3. How many sims one man active in daily basis this poa
View all 744 questions

What people at Jio are saying

3.5
 Rating based on 92 Advisor reviews

Likes

Skill development, learning.

  • Salary - Good
  • +5 more
Dislikes

Promotion, appraisal.

  • Promotions - Poor
Read 92 Advisor reviews

Advisor salary at Jio

reported by 303 employees
₹1 L/yr - ₹3.5 L/yr
60% less than the average Advisor Salary in India
View more details

What Jio employees are saying about work life

based on 22.9k employees
55%
71%
55%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Jio Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Free Transport +6 more
View more benefits

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