Home Delivery Lead

Jio is Hiring for Delivery Lead (Assistant Manager) at Velachery & Adyar

Experience -: 3 + years

CTC -: upto 5.50 lacs + Allowance

Roles and Responsibilities:

1. Responsible for Jio Home Delivery (JHD) in JC Operation

2. Manage and supervise various outbound channels to ensure high service, levels for JHD customers

3. Recruit, train & deploy outbound direct sales agents in JC area as ,per the given target

4. Monitor refresher training on JHD process and product knowledge to, agents

5. Drive Lead Acceptance & Lead Delivery on day to today basis

6. Ensure JC Level Master Configurations on JHD platform - Agents, Stores, PIN Codes, Products

7. JC territory planning to ensure 100% manning coverage

8. Supervise and manage General Trade & Own Store promoters (xDSS) for,Home Delivery

9. Propose improvements to ensure augmented customer experience

10. Monitor and gather competition/industry plan, initiatives, policies and best practices.

Interested please do share your profile at dilli.c@ril.com/ whats app at 9363411567.

Regards,

Dilli Babu C

Human Resources