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4.3

based on 8 Reviews

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15 Jairamdass Khushiram Jobs

Customer Service Executive

0-4 years

Mumbai

1 vacancy

Customer Service Executive

Jairamdass Khushiram

posted 4d ago

Job Description

Job Vacancy- Customer Service Executive | Jairamdass Khushiram Job Vacancy- Customer Service Executive
Experience :- 0 to 4 years.
Qualification :- Any graduate
Key Responsibilities:
  • Manage large amounts of incoming phone calls
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive
    communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time
    limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirements and skills :
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Employment Type: Full Time, Permanent

Read full job description

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What people at Jairamdass Khushiram are saying

What Jairamdass Khushiram employees are saying about work life

based on 8 employees
83%
100%
80%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Jairamdass Khushiram Benefits

Submitted by Company
Job Training
Soft Skill Training
Travel Allowance
Yearly Increment
Variable
Compliance - PF, ESI, MLWF +4 more
Submitted by Employees
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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