iWash - Relationship Officer (1-3 yrs)
Iwashhub
posted 1mon ago
Key skills for the job
Job Description: Relationship officer
Location: Gomti Nagar, Vibhuti Khand, Lucknow
Work Mode: Work from Office
Salary: - 12,000 - 16,000 per month
Working Hours: 10:00 AM to 7:00 PM
Week Off: 1 day (to be decided by the company)
Responsibilities:
- Make outbound calls using the company's CRM system to connect with potential and existing clients.
- Provide accurate information about the company's services to customers.
- Address customer inquiries and resolve concerns professionally.
- Build and maintain positive relationships with clients over the phone.
- Update call records and customer information in the CRM system.
Skills Required:
- Excellent communication skills in Hindi and/or English.
- Strong convincing abilities and negotiation skills.
- Basic knowledge of using a smartphone and CRM tools.
Qualifications:
- Graduate or Diploma holder in any stream.
Experience:
- 1 to 2 years of experience in telecalling or a similar role.
Additional Requirements:
- Candidate must have their own smartphone for work-related activities
Functional Areas: Other
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