Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Itron

Compare

4.4

based on 87 Reviews

4 Itron Jobs

Apprentice

Silver Spring Networks

4.4

based on 87 Reviews

1-2 years

Bangalore / Bengaluru

1 vacancy

Apprentice

Itron

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Customer Service ERP Systems PLSQL Sensors Software Services

Job Description

Are you looking for a new, interesting and challenging opportunity in a dynamic and changing IT support environmentItron is looking for IT Solutions Delivery Trainee to be part of our growing IT center in Bangalore, India. You will part of our global IT organization and will be joining a global, leading technology, remote support team responsible for resolving complex issues every day for internal customers. The support provided by this team will have a global reach and support all Itron thousands of employees.

Qualification / Skills Requirements:

As an Intern, will perform multiple activities to include but not limited to the following:

Knowledge of SQL -PL/SQL
knowledge or understanding of any ERP application - desired to have knowledge of Oracle EBS
Assists the Help Desk Team to deliver technology support.
Assist with the ISO Audit
Assist with managing the Knowledge Base.
Assist with Learning and Development Module
Assist with Transition
Should be ready to WFO. ( Work from Office)
Basic understanding of ITIL, Oracle Applications, Cloud, Infrastructure

Language Proficiency: Strong English Language Proficiency.

Responsibilities:

Identify and diagnose issues and problems.
Provide essential online security advice and support.
Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
Delivering customer service through multiple channels including human, digital, self-service, and automated.
Receives and handles requests for service, following agreed procedures.
Promptly allocates calls as appropriate.
Will be ready to work with Multiple stakeholders including vendors
Will be part of internal audit team and ready to document every aspect.
Will be part of LD team. Discussing with internal team and facilitates all training programs
Creating and Managing Knowledge articles as part of routine activities
Ready to be part of transition team and managing transition of project to support.