Benefits Administrator (Semi Voice Process) - Male Candidate

About the Role

As a Benefit Verification, you will play a pivotal role in confirming patients insurance eligibility and coverage. You will coordinate closely with patients, healthcare providers, and insurance companies to ensure timely and accurate benefit verification. Your role will be essential in facilitating seamless healthcare service delivery and optimizing reimbursements for both patients and providers.

Experience: 0 to 1 year

Education: Any graduate

Gender: Male candidates preferred

Shift: Night shift, 7:00 PM to 4:00 AM

Job Responsibilities

• Obtain and review insurance information from patients or healthcare providers, verifying eligibility, coverage, and any limitations within the insurance plan.
• Connect with insurance providers via phone, email, or online portals to verify benefits for specific services, medications, and procedures, addressing discrepancies and escalating complex cases as needed.
• Clearly explain insurance coverage details, co-payments, deductibles, and other financial information to patients, helping them understand their benefits and potential out-of-pocket costs.
• Maintain accurate and current records of verification activities in electronic health record (EHR) systems or other databases, documenting communications with insurance companies, patients, and providers.
• Stay informed about changes in insurance policies, regulations, and reimbursement processes; participate in training sessions to enhance your knowledge and efficiency in insurance verification.
• Collaborate with team members within the Benefits Verification and Onshore BV teams to streamline workflows and improve efficiency.

Key Requirements and Skills

• Experience in Enrollment, Benefits Verification, or Revenue Cycle Management (RCM); proficient in MS Office and adept with computer shortcuts.
• Excellent verbal and written communication skills for effective interactions with various stakeholders.
• Strong attention to detail and accuracy in verifying insurance information and documenting records.
• Ability to manage multiple tasks, prioritize, and operate efficiently in a fast-paced environment.
• Familiarity with medical and insurance terminology, as well as healthcare billing practices.
• Commitment to confidentiality and adherence to regulatory guidelines.
• Customer service-oriented with a commitment to providing high-quality support to patients and healthcare providers.

Benefits

Salary + ESI, PF, Gratuity, Medical Insurance and Variable incentives

Culture at iTech

At iTech, we embody the spirit of BOAT: Belonging, Ownership, Autonomy, and Team Spirit. Our vibrant culture is the cornerstone of our success, and we invite you to be a part of it.

Our Core Values

• Ownership: Innovation through collaboration, with every contribution valued.
• Team Spirit: Expertise woven into value for clients and communities.
• Belonging: A welcoming, inclusive workplace that balances professional and personal success.
• Autonomy: Freedom to explore and innovate without micromanagement.

Wellness

We prioritize holistic wellness with programs ranging from group insurance to wellness challenges and medical checkups, fostering a caring and collaborative environment for mutual success.

Learning Cohorts

Learning is no longer an individual pursuit; it's a collective effort. In today's environment, every skill is transferable, and every department must be tech-savvy, improve behaviors, and stay updated on business developments like AI. We encourage learning cohorts, where people with similar roles, departments, or learning requirements form teams to learn together. This community approach enhances both learning and application outcomes.

Ignite and Unite

This is a collective collaborative engagement event aimed at building camaraderie at the workplace. Over 100+ events have been organized over the last 3 years to align People and Culture.