34 ITAAP Jobs

Overall responsibility:

The incumbent has overall responsibility for the financial health of the team budgets and the maintenance of healthy and profitable client relationships.

Key responsibilities

He / She is responsible for:

- The overall quality and profitability of the services provided by the team management and control of revenue budgets

- Overseeing all relationships with clients, ensuring that their needs are being met and that they are receiving appropriate levels of service

- New business development amongst existing clients and identification and development of new business opportunities outside the existing client base

- Providing leadership and clear direction to team members

Overall management of staff, including overseeing:

- Recruitment of staff

- Training and career development of staff

- Annual evaluations and monitoring of progress

- Setting goals and objectives for senior team members

- Acting as an advisor and source of technical advice

- Becoming involved in research projects as necessary, including sign off on presentations and reports.

- Ensuring all procedures and policies are adhered to within the team or office

- Representation of the organisation at professional functions and activities

- Making a contribution to company development, such as new approaches, improvements to company efficiency

- Contributing to the training program and activities within the office

- Contributing to the management of the office and supporting the MD in decisions as needed

Personal skills:

The following skills are essential:

- Proven knowledge and experience in market research

- Preferred proven knowledge of research products and philosophy

- Proven skills in team management and leadership

- Proven skills in staff development

- Background and experience in P&L management

- Demonstrated ability to build strong client relationships

- Proven skills in the development of business

- Strong presentation and interpersonal communication skills

- Excellent command of English, both written and verbal