Service Engineer

Job Role: Service Engineer

Number of Opening: 4

Education: Diploma any Degree

Salary: 18000k to 22000k + Incentives

Location: Begumpet, Hyderabad

Roles Responsibility:

• The Service Engineer should address attend the walk-in customers, after diagnosing should provide adequate solution options to them fill in the job sheet by mentioning the case issues. He / She should clear the units within the specified TAT.
• Assess hardware / software malfunctions by means of diagnostic tools and customer input as mentioned in job-sheet
• Disassemble and reassemble units to repair or replace worn or malfunctioning components and consumables as per the manufacturer specifications/guidelines
• Conducting quality test for the resolved units
• Maintains quality service by establishing and enforcing organization standards
• Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options
• Handling customer escalations

Skills Required:

Tablets repair, Phone speaker repair, Phone troubleshooting, Mobile Repairing, Phone software installation, Repairing, Phone repairing, Phone assembly, Mobile testing

Job Role: Full Time