Manager IT Infrastructure

As Manager - Technology Infra, you will be playing a pivotal role in design and implementation of initiatives both new and enhancements to the existing Technology Infrastructure Digital Workspace setup (largely on-cloud but includes on-prem and hybrid as well). You will be an individual contributor and will perform:

• Infrastructure Design and Planning: Analyse the existing, overall Technology Infrastructure stack covering Productivity & Collaboration platform (Google Workspace), Dev & Test environments on AWS, Azure, GCP, On-Prem/On-Cloud Identity Management platform integrations as well as other On-Prem Infrastructure.

Identify opportunities to enhance, arrive at Solution options, articulate benefits/implications
with datapoints.

• Technology Evaluation: Evaluate emerging technologies and trends to identify opportunities for improving infrastructure security, scalability, and performance.
• Infrastructure Security: Ensure the Infrastructure Security aspects are by design included and aligned with Global Cybersecurity Frameworks
• Vendor Management: Work closely with vendors and third-party providers to evaluate products and services, negotiate contracts, and oversee service level agreements (SLAs).
• Implementation: Act as a lead, , author infrastructure architecture including HLD (High Level Design) & LLD (Low Level Design), own accountability for end-to-end implementation of solutions along with internal/vendor stakeholders/SMEs or play their roles where required. Act as a SME/L3 resource in the Technology Infrastructure domain.
• Documentation and Training: Create comprehensive documentation, including architecture diagrams, technical specifications, and standard operating procedures (SOPs). Provide training and knowledge transfer to IT staff and end-users as needed.

10 to 15 years of experience with at least last four years in IT Infrastructure design and implementation.

• Must be Hands-on in setting-up and management of Windows/Linux Servers OS and End-user Compute central services such as
• IAM, SSO, MFA, MDM, DNS, including integration of On-Prem AD to On-Cloud IAM
• Threat Management, DLP, EDR/XDR/MDR, Patch Management,
• Web Security, CASB products like Netskope SWG with DLP
• On-Cloud Productivity and Collaboration services like Google Workspace (GWS)
• Software Asset Management for the End-User Corporate IT Infra, using appropriate Tools/Services
• Development and implementation of automation scripts and tools to streamline infrastructure deployment, configuration management, and monitoring processes.
• Proven expertise in design and implementation of complex IT infrastructure solutions, including network architecture (LAN, WAN, WLAN), server infrastructure (Physical/Virtual), storage systems, and virtualization technologies, with IT Infra security implementations “by design”.
• Should have strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with cloud migration and hybrid cloud environments.
• Cloud Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, Cisco Certified Network Professional, ITIL are a plus.
• Bachelor’s degree in computer science, Information Technology, or related field.