Hiring For Spanish Speaking- Voice Process Inbound Calls

Hiring For Spanish Speaking- Voice Process Inbound Calls

Job description

Job Openings For Voice Process Inbound Calls -US Healthcare (Spanish Speaking candidates)

Job description

Role & responsibilities

• Managing Inbound Calls from the Spanish Speaking patient/ PCP / Insurance in a professional manner
• Provide accurate information and resolve patients inquiries and complaints
• Build sustainable relationships and engage patients by taking the ownership of the situation

Keep records of all conversations in our call center database in a comprehensible way
Utilize active listening skills to understand patient needs and ensure their satisfaction.

• Document every interaction and update the records with accurate information.
  Escalate complex or unresolved issues to the appropriate department or supervisor for
  further assistance.

Preferred candidate profile

Minimum 1 to 4 years of strong experience in any of the areas of Customer Service, Sales and collections International Voice process. Age limit 35 years. Permanent Work from Home.

Perks and Benefits

Perks and benefits : Best In Industry interested Candidates can forward your resumes at sangeetha@intellisightindia.com/ contact us at 9346493744