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5 Intech Online Jobs
Technician / Field Engineer
Intech Online
posted 1y ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Intech Online is looking for Technician / Field Engineer to join our dynamic team and embark on a rewarding career journey
- On-Site Technical Support:Provide on-site technical assistance for the installation, configuration, and maintenance of hardware, software, or systems
- Troubleshoot and resolve technical issues to ensure minimal downtime for clients
- Installation and Deployment:Install and configure equipment, machinery, or systems at client locations
- Collaborate with clients and internal teams to ensure smooth deployment processes
- Maintenance and Upkeep:Conduct routine maintenance tasks to ensure the ongoing functionality and performance of systems
- Perform system upgrades or modifications as required
- Customer Interaction:Build and maintain strong relationships with clients during on-site visits
- Communicate effectively with clients to understand and address their technical needs
- Documentation:Maintain accurate records of on-site visits, activities performed, and resolutions achieved
- Contribute to the development of documentation, manuals, or guidelines for clients
- Remote Support:Provide remote support and assistance to clients when on-site visits are not necessary
- Utilize remote monitoring tools to identify and address potential issues proactively
- Requirements:Associate's or Bachelor's degree in a relevant technical field or equivalent experience
- Proven experience as a Technician or Field Engineer, preferably in a customer-facing role
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Employment Type: Full Time, Permanent
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What people at Intech Online are saying
What Intech Online employees are saying about work life
based on 50 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Intech Online Benefits
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