10 Insurity Jobs

Insuritys PPM Admin:

Join our dynamic Business Operations Team and be at the heart of driving organizational success! As a key player in this team, you'll manage cutting-edge enterprise applications, streamline processes, and provide insightful analysis that shapes our strategic direction. You'll collaborate with various departments, lead exciting initiatives, and ensure seamless vendor management. This role offers the opportunity to make a significant impact by enhancing operational efficiencies and fostering innovation. If you're passionate about optimizing business operations and contributing to a thriving organization, this is the perfect role for you!

The PPM Admin role involves managing and optimizing the Project Portfolio Management (PPM) system by Open Text, formerly known as Micro Focus. This includes configuring and maintaining workflows within the application, troubleshooting issues, and working directly with business stakeholders and the vendor. The role also encompasses managing the SaaS PPM instance, ensuring seamless integration with other systems, and planning and executing system upgrades.

The ideal candidate is organized, detail-oriented, and able to prioritize work efficiently. They should have strong problem-solving skills and be able to work collaboratively with various teams to ensure compliance and improve maintenance schedules.

What Our PPM Admin Will Do:

• Provide leadership, coaching, and mentorship to junior team members  
• Support and administer PPM. 
• Oversee an engagement plan of the application to proactively plan and implement upgrades for application and related plugins, and support licensing and user management to support a large user population
• Act as a Project Manager, a Subject Matter Expert and an escalation point of contact in the projects that involve changes to PPM.
• Evaluate, diagnose, research, analyze and provide solutions to medium and high complexity problems encountered
• Oversee the plans execution for the upgrades for the assigned product suite and related plugins
• Ability to effectively communicate and build strong working relationships with team members and external stakeholders
• Dependable, accountable, and responsive to employee and business needs; willingness to be on call and support critical issues that arise in the evening or on weekends 
• Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
• Oversee M&A data imports from legacy systems to our core systems 
• In collaboration with relevant parties, recommend and document system access and permissions configurations to ensure compliance and enforce best practices
• Drive the practice on how to leverage available tools for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes
• Proactively recommend in-app reports, dashboards and views based on different user requirements and enable stakeholders to leverage other means that can provide them with required insights
• Support senior executives with their reporting needs by developing dashboards either directly PPM or through PowerBI in collaboration with other teams
• Oversee the creation and maintenance of knowledgebase documentation, as well as standard operating procedures 
• Work with cross-functional teams to identify problems and potential solutions 
• Implement and test medium and high complexity business rules
• Work with business users to identify impact and assist with test case development 
• Keep up to date with business system releases, features, and best practices

Who We’re Looking For

• 4+ years’ professional work experience with Salesforce
• Expert knowledge and experience with:
• PPM at admin and super-user level 
• SAFe, Scrum, Agile and continuous integration, and continuous deployment practices
• Detail oriented team player with strong skills developing collaborative relationships
• Ability to troubleshoot user and system-level issues and deliver scalable and timely solutions
• Strong organizational skills with the ability to multitask and work independently in a fast-paced, ever-changing environment
• Managing reports in an assigned application suite and supported reporting applications
• MS Office
• Power BI
• Smartsheet and other Project Management tools