Innvocon - City Head - Operations - Commercial Cars (6-10 yrs)

Key Responsibilities:

1. Overall City Performance:

- Monitor and enhance overall city performance to meet company standards.

2. New Sourcing:

- Scout and onboard new driver partners.

- Plan and execute activities to attract and retain drivers effectively.

3. Incentive Management:

- Implement Uber incentive programs to motivate and retain drivers.

4. Inventory Management:

- Identify and scout new locations for charging setup to optimize operations.

5. Driver Performance:

- Track and optimize driver performance metrics to ensure efficiency and quality service delivery.

6. Vehicle Utilization:

- Optimize vehicle utilization to maximize fleet efficiency and profitability.

7. Daily & Weekly Collections:

- Ensure timely collection of dues from drivers on a daily and weekly basis.

8. Driver Training:

- Develop and implement driver training programs to enhance skills and professionalism.

9. Attrition Control:

- Develop strategies to minimize driver attrition rates.

10. Compliance:

- Ensure timely renewal of vehicle documents and driver documentation, maintaining compliance standards.

11. Escalation Handling:

- Address escalated issues promptly and effectively.

- Ensure no repetitive issues occur within the same month.

12. Manpower Planning:

- Deploy and roster manpower across all hubs for efficient vehicle movement.

13. Vehicle Charging Management:

- Monitor fast and slow charging patterns to optimize efficiency.

14. Repair and Maintenance:

- Coordinate with the service team to resolve Repair, Fix, and Dispatch (RFD) issues and reduce high Turnaround Time (TAT) cases.

15. Telematics:

- Ensure 100% compliance with telemetrics communication requirements before and during driver tenure.

16. Scouting Participation:

- Participate in field activities to scout for potential opportunities and gather market insights.