Devops Infrastructure Expert

L2 Cloud Infrastructure Support Engineer

We are seeking a skilled L2 Cloud Infrastructure Support Engineer with 4-6 years of experience. The ideal candidate will possess excellent troubleshooting skills, strong communication abilities, and hands-on experience with Azure and related tools. This role involves providing operational support, optimizing cloud environments, and collaborating with cross-functional teams to resolve technical issues effectively.

Key Responsibilities

Authentication (OAuth2):

Provide support and troubleshoot issues related to OAuth2 authentication, including token generation and authorization flows.

Containerization Orchestration (AKS and Kubernetes):

Troubleshoot and support Azure Kubernetes Service (AKS)-based applications, resolving issues related to pods, deployments, scaling, and networking.

Monitor and maintain Kubernetes environments for smooth operations.

Cloud Platforms:

Hands-on experience with Azure , including PowerShell and Bicep scripting for automation.

Utilize Terraform (IaC) for provisioning and managing cloud resources.

Familiarity with KQL Language for log analysis and query management.

CI/CD Tools:

Support and manage pipelines using tools like Jenkins, GitLab CI, or Azure DevOps to ensure smooth integration and deployment processes.

Version Control:

Proficient in Git and Git-based workflows for code management and version control.

Python Automation:

Provide support for Python-based scripts, debugging, and enhancing automation workflows.

General Support:

Collaborate with cross-functional teams to resolve technical issues and ensure operational excellence.

Document troubleshooting procedures, resolutions, and best practices for team knowledge sharing.

Deliver high-quality customer support with timely and effective solutions.

Preferred Qualifications:

Certifications in Azure (e.g., Microsoft Certified: Azure Fundamentals, Azure Administrator Associate, or Azure Developer Associate ).

Familiarity with monitoring and alerting tools like Azure Monitor, Prometheus, or Grafana for proactive issue detection and resolution.

Required Skills:

Experience Range: 4-6 years in cloud and infrastructure support roles.

Technical Expertise: Azure, AKS, Kubernetes, PowerShell, Bicep, Terraform, KQL, Python.

Communication Skills: Excellent verbal and written communication to collaborate with global teams

Total Experience Expected: 04-06 years