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88 Infobahn Softworld Jobs
Senior Engineer, Service Delivery
3-6 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Senior Engineer, Service Delivery
Infobahn Softworld
posted 3mon ago
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Flexible timing
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Job Description
- Description Comments : Please include shift hours, detailed job specifications or other information that may be helpful in sourcing candidates for this role.Roles and Responsibilities (JD)Key Responsibilities: Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence. Identifies and resolve business issues; escalate issues when appropriate. Participate in an on-call rotation with the other team members.
- Availability to work in 24x7 shifts.Essential Requirements: Four-year degree with Computer Science or Business Administration or MIS focus (or equivalent). Experience working as part of a team to provide the optimal solution for both business needs and project standards.
- Demonstrated excellent customer service skills; ability to build strong formal and informal relationships. Demonstrated excellent verbal and written communication skills, with the ability to transition smoothly between technical and business vernacular, tailoring communications to the audience. Able to work in ambiguous situations/environments.
- Strong documentation ability capable of developing detailed how to do. Good understanding on SAP ABAP stack, OS DB. Demonstrated basic knowledge in SAP JAVA stack, HANA, SAP BW, Netweaver, SRM, SCM, Live cache, Content sererThis SAP Basis Administration will perform ongoing basis administration troubleshooting across a rolling schedule of go live dates. The SAP Basis Administration will collaborate and coordinate closely with the both client and internal infrastructure teams to deliver a stable, highly available business systems. Specific duties include developing and implementing measures to ensure high availability for SAP and related systems; fully documenting and standardizing operational procedures with appropriate controls to ensure operational stability; and facilitate infrastructure activities in support of ongoing SAP release and deployment projects.
- Not to Exceed Rate : (No Value)
Employment Type: Full Time, Permanent
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