Non Voice Associate- Freshers Can apply

Role- PE Non voice

Location- Coimbatore 

Education- Any graduate 

Roles and Responsibilities :

- Provide customer support through chat, email, or phone to resolve customer queries and concerns.
- Handle multiple conversations simultaneously while maintaining accuracy and efficiency.
- Process transactions, answer questions, and provide solutions in a timely manner.
- Escalate complex issues to senior team members when necessary.

Job Requirements :

- 0-0.9 years of experience in BPO/Call Centre environment.
- Excellent communication skills with the ability to articulate thoughts clearly.
- Proficiency in handling non-voice processes such as chat or email support.
- Ability to work on rotational shifts including night shifts.