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489 Info Edge Jobs

Hiring| Organiser Role| Noida| Naukri

1-5 years

₹ 3 - 5.5L/yr

Noida

2 vacancies

Hiring| Organiser Role| Noida| Naukri

Info Edge

posted 17hr ago

Job Description

We are searching for a highly motivated and detail-oriented Support Specialist to join our growing team. In this role, you will be expected to provide exceptional support and troubleshooting their technical and account-related issues.


Responsibilities:

  • Give assistance to Naukri.com recruiters.
  • Troubleshoot technical issues related to account creation, resume management, job posting, and search functionalities.
  • Provide clear and concise instructions and guidance on using Naukri.com effectively.
  • Research and escalate complex issues to the appropriate internal teams for resolution.
  • Maintain a positive and professional demeanor while building rapport with recruiters.
  • Maintain detailed records of all interactions and follow up as needed.
  • Stay up-to-date on the latest Naukri.com features and functionalities to effectively guide recruiters.
  • Contribute to the continuous improvement of our support processes and knowledge base.

Qualifications:

  • Minimum 1 year of experience in a customer service or technical support role.
  • Excellent communication skills, both written and verbal.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Proficient in computer skills, including MS Office Suite and internet navigation.
  • Familiarity with the recruitment industry and online job boards (a plus).
  • Positive and enthusiastic attitude with a commitment to providing exceptional service.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work for a leading online recruitment platform.
  • Fast-paced and dynamic work environment.
  • Gain valuable experience in the recruitment industry.
  • Contribute to the success of job seekers and recruiters across India.

Employment Type: Full Time, Permanent

Read full job description

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What Info Edge employees are saying about work life

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57%
64%
64%
99%
Strict timing
Monday to Friday
No travel
Day Shift
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Info Edge Benefits

Submitted by Company
Employee Friendly Policies
Training & Development
Health & Accidental Insurance
CSR
Reward and Recognition
Internal Career Mobility +2 more
Submitted by Employees
Cafeteria
Health Insurance
Job Training
Team Outings
Free Transport
Work From Home +6 more
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Info Edge Noida Office Locations

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Noida Office
Headquarter
Info Edge (India) Limited, B - 8, Sector - 132 Noida
201304
Noida Office
C-133/B, C Block, Sector 2 Noida
Uttar Pradesh 201301

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