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Engaged Employer

Indegene

Compare

3.4

based on 1.1k Reviews

52 Indegene Jobs

Campaign Management Lead

Indegene Private Limited

3.4

based on 1.1k Reviews

4-11 years

Bangalore / Bengaluru

1 vacancy

Campaign Management Lead

Indegene

posted 14hr ago

Job Role Insights

Flexible timing

Key skills for the job

Pharmacy Healthcare Project Management Email Marketing Campaign Management Quality Documentation

Job Description

Title: Campaign Management Lead

Date: 2 Jan 2025

Location:

Bangalore, KA, IN

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

Looking to jump-start your career

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene s high-speed growth.

We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force . We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

Role: Omnichannel Orchestrator

Description:

You will be responsible for:
Manage Day to day operations & Lead and guide the SFMC team
Be the lead linker between Omnichannel and SFMC teams (Application Technology, IT)
Strong Project Manager skills, incl. strong organization skills
Lead SFMC reporting by creating concise and insightful slide decks
Familiar with how to successfully run omnichannel campaigns
Update (SFMC) JIRA - should be well-known in how to manage Jira and how to create valuable dashboards
Coordinate and manage stakeholders, calls and follow ups
Support in QA - test cases
Optimize the work of the current SFMC team especially when it comes to the following aspects:
Communication with the stakeholders (markets, regional and global);
Optimize the existing request management process, namely the end-to-end project management lifecycle, from requirements analysis to go-live and hyper-care;
Provide initial consultancy services to the business requestor(s);
Provide insights into the omnichannel requests delivery process as a part of the whole set-up. Secure the e2e process for the SFMC deliverables as a part of that process.
Suggesting new processes, improving documentation, revising dashboards or raising ideas for better reporting etc.
Identify and share best practices, promote learning from one another, create synergies and avoid redundancies
Work independently, with guidance only in complex situations
Generate meaningful analyses and recommendations to Omnichannel Excellence Leadership when about the email as a channel for further development;
Participate in sprint activities, in line with an agile delivery framework;
Deliver high-quality documentation to support the channel operations incl. request-related documents, materials for Key Users and markets etc.

Your impact:
About you:
Proficient knowledge of SFMC platform for email distribution - experience with Cloud Pages, SFMC Journeys, Einstein component etc.
Strong background in agile SCRUM agile practices and associated tools (Jira, Confluence, Slack, etc.)
Excellent project management skills with proven ability to drive projects in parallel with numerous countries in different time zones.
Solution and results-oriented with proven ability to support cross-functional projects
Excellent organizational, communication, and presentation skills.

Must have: Strong Knowledge of SFMC, Knowledge of Email Studio, Journey Builder, Strategic bend towards how marketing works, Track record with email marketing in/outside the pharmaceutical industry
Nice to have: Experience in Veeva, Experience of cross platform campaigns, Expertise across a broader portfolio of digital channels preferred

EQUAL OPPORTUNITY