Gujrati, Konkani, Tamil, Languages Customer Support- Vashi- Ind Bank

Job Title Telecallers/Direct Customer Support Executives/Contact Center

Work Locations: Vashi, MIDC Navi Mumbai

Experience: Fresher 3 years

Hiring Language For: Gujrati -20 positions, Tamil-5 positions, Konkani -5 Positions

Interview Process: Face to Face interview

Interested candidate please share resume at vicky.dawda@igssl.co.in

Require Skills:

• Contact customers with overdue payments through phone calls, emails, and letters to negotiate payment plans and arrange for debt repayment.
• Follow up on promised payments and ensure compliance with agreed-upon repayment plans.
• Handle escalated customer inquiries and complaints with a focus on resolving issues promptly and professionally.
• Achieve monthly and quarterly collection targets set by management.
• Provide regular reports and updates on collection activities, outstanding debts, and customer interactions.
• Continuously update knowledge of industry trends, regulations, and best practices in debt collection.