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MIS EXECUTIVE
Imarque Solutions
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Provide service excellence support to operations and clients.
- Cater to client adhoc requirement.
- Preparing reports like SSC Tracker, Campaign performance Tracker,Cycle wise performance, Waiver Tracker.
- Monitoring, reporting and enhancing service level performance.
- Continuously look for opportunities to improve existing metrics for improving the service levels to meet company objectives
- Accuracy of data.
- Number of reports generated in a specified period.
- Adherence to report TAT.
- Other key management attributes & Key Performance Indicators (KPIs) as agreed.
- Should be excellent in Excel and should be only from Domestic BPO background.
- Good Communication skills.
- MS Office operating and typing skills.
- Database management skills.
- Analytical skills, Interpersonal and Problem Solving skills.
Employment Type: Full Time, Permanent
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Imarque Solutions Benefits
Free Food Health Insurance Job Training Soft Skill Training 
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Imarque Solutions Chennai Office Locations
600018
600017
Urgent Opening For Outbound/Inbound Process @ Kolkata
1-5 Yrs
₹ 0.5 - 1.5L/yr
Kolkata
