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18 Juara IT Solutions Jobs
SCCM Consultant
Juara IT Solutions
posted 4mon ago
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Job Description
Job Openings SCCM Consultant
About the job SCCM Consultant
Job Title: SCCM Consultant
Location: Chennai/Bengaluru
Type of Employment: Full Time
Experience: 7+ Years
Notice Period: Immediate
Responsibilities:
SCCM Experience:
- Relevant experience of 7+ years.
- Communicate and interact effectively with lead engineers and architects on the customer end (ANZ region).
- Hands-on ability to understand, design, set up, and roll out the Microsoft SCCM Platform.
- Administer and configure the SCCM Platform as per design.
- Carry out updates to the SCCM platform as required, utilizing patches and new builds to maintain security and usability.
- Support multiple geographies across time zones (primarily ANZ region) until deployments stabilize.
- Coordinate with business teams for required downtime of key business systems to schedule patching and upgrades utilizing the SCCM platform.
- Monitor and take preventative actions (e.g., maintain configuration baselines and prevent configuration drift).
- Integrate, deploy, maintain, and support SCCM infrastructure.
- Collaborate with existing team members.
- Deploy SCCM solutions to meet the requirements of Core Business and other teams needs.
- Work with operational teams to share best practices, troubleshoot, and collect feedback on processes, procedures, tools, and requirements for future developments.
- Integrate, maintain, and support (as 3rd level) current SCCM architecture according to Change Management procedures.
- Manage the SCCM life cycle.
- Participate in the deployment of SCCM solutions through knowledge transfer and conference calls.
- Handle incidents and service requests as per agreed service levels.
- Troubleshoot Windows servers, file servers, print servers, and domain controllers on Windows 2008 R2 and 2008 OS problems.
- Strong Windows Server level admin knowledge including server-level hardware and Windows Clustering.
Key Technical Requirements:
- Depth understanding of Inventory Management, Patch Management, Software Deployment, Software Metering, etc.
- Ability to analyze error logs and perform Root Cause Analysis (RCA).
- Ability to provide fixes (not workarounds) for each error.
- Ability to differentiate if a client error can be fixed by a technical fix or a process change.
- Participation in L3 discussions with relevant teams.
- Exposure to WS 2012, AD, SCO, and PowerShell.
Specialization:
- 7+ years of experience in SCCM 2012 and above in Implementation and Administration.
- Experience in SCCM Migration projects (at least 2-3 projects).
- Sound technical knowledge of SCCM 2007/2012 Administration.
- Sound technical knowledge of Win2008/2012 Server Administration.
- Good troubleshooting skills.
- Result-oriented and takes ownership of issues until resolution.
- Willingness to work extended hours when required.
- Excellent English communication skills (both verbal and written).
- Process-oriented and adaptable to process changes in operations.
- Clarity on the priority of issues/problems.
- Sensitivity to SLAs/metrics.
- Ability to coordinate work with minimal supervision.
- Understanding of reporting requirements and ability to prepare and send reports on time.
- Team player with good time management and multitasking skills.
Academic and Certifications:
- Engineering graduate or Diploma/MCA/BCA.
- MCSE certification is essential.
Employment Type: Full Time, Permanent
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