Upload Button Icon Add office photos
filter salaries All Filters

14 IIW Hosting Jobs

CUSTOMER SERVICE SPECIALISTS

2-5 years

Bangalore / Bengaluru

1 vacancy

CUSTOMER SERVICE SPECIALISTS

IIW Hosting

posted 5y ago

Job Description

CUSTOMER SERVICE SPECIALISTS

Work closely with customers to be their non-technical contact, ensuring that their experience is world class.

Respond to all customer requests and requirements.

Proactively engage with customers to ensure that they understand that they chose the best web hosting company in the world.

99% Uptime Guarantee Domain TransferClosely partner with the all functions of the business to ensure a unified customer relationship and support environment.

Use the customer feedback to create a view of areas that need improvement.

LINUX SYSTEM ADMIN HOSTING

Front line support via live chat helpdesk and telephones.

Troubleshooting a variety of technical and nontechnical issues customers are having with their web hosting plans and services.

Taking ownership of issues from identification through resolution.

Performs miscellaneous job-related duties as assigned.

WINDOWS ADMINISTRATOR L1 L2

Should have excellent communication skills and excellent customer interfacing skills.

Should have worked on minimum 5+ Windows Servers and Managing independently.

Excellent Knowledge and real time experience on Windows Server Monitoring.

Good Knowledge and real time experience on Managing Troubleshooting DNS Server services issues.

Good Knowledge and real time experience on Managing Troubleshooting Microsoft Windows Clusters.

Monitoring cloud infra by using tools scripts.

Working with clients for their technical issues.

Good Hands-On experience on Windows Linux OS.

Dependable to be at work during assigned shifts and to complete work as.

Good Experience on the Network, VLAN and Virtual Switches Firewalls.

TECHNICAL SUPPORT MANAGER

Manage customer support level 1, level 2, and DBA resources.

Continuously manage and review customer facing service levels and compliance with commitments, quality levels and KPI objectives.

Ability to work effectively with internal departmental members and peers from other departments.

Excellent customer relation, facilitation and communication skills.

Develop processes and procedures based on client needs and best practices. Ensure that processes are followed and advise changes that would be beneficial.


Employment Type: Full Time, Permanent

Read full job description

Compare IIW Hosting with

TCS

3.7
Compare

Accenture

3.9
Compare

Wipro

3.7
Compare

Cognizant

3.8
Compare

Capgemini

3.8
Compare

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Infosys

3.7
Compare

HCLTech

3.6
Compare

Tech Mahindra

3.6
Compare

Genpact

3.9
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Axis Bank

3.8
Compare

Amazon

4.1
Compare

Jio

3.9
Compare

Reliance Retail

3.9
Compare

IBM

4.1
Compare

iEnergizer

4.7
Compare

LTIMindtree

3.9
Compare

Similar Jobs for you

Customer Service Specialist at IIW Hosting

Bangalore / Bengaluru

2-7 Yrs

₹ 4-9 LPA

Technical Support Engineer at Sectigo

Chennai

0-3 Yrs

₹ 2-6 LPA

Customer Service Engineer at Lynkit

Delhi/Ncr

0-5 Yrs

₹ 2-7 LPA

Customer Service Specialist at Innovatia Inc

Bangalore / Bengaluru

2-6 Yrs

₹ 7-10 LPA

Customer Service Specialist at INVITROGEN BIOSERVICES INDIA PRIVATE LIMITED

Bangalore / Bengaluru

4-7 Yrs

₹ 6-10 LPA

Customer Service at Enphase Energy

Bangalore / Bengaluru

1-4 Yrs

₹ 3-6 LPA

Customer Service Specialist at r3 Consultant

1-3 Yrs

Not Disclosed

Customer Service Specialist at Hirepedia

0-2 Yrs

Not Disclosed

Customer Service Specialist at Qween Network

Noida, Greater Noida

2-5 Yrs

Not Disclosed

Customer Service Analyst at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

3-5 Yrs

₹ 5-7 LPA

CUSTOMER SERVICE SPECIALISTS

2-5 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com

Product Marketing Manager

10-15 Yrs

Bangalore / Bengaluru

4y ago·via naukri.com

NETWORK SPECIALIST

2-7 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com

DATABASE ADMINISTRATOR

4-6 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com

MANAGER DIGITAL MARKETING

3-7 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com

MANAGER SALES OPERATIONS

8-12 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com

LINUX SYSTEM ADMIN HOSTING

2-5 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com

Customer Service Specialists

2-7 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com

CLOUD ARCHITECT

3-7 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com

KEY ACCOUNT MANAGERS

3-8 Yrs

Bangalore / Bengaluru

5y ago·via naukri.com
write
Share an Interview