Manager, Change Management Office

The Idox Group is an AIM-listed plc, a multinational company with a UK HQ and an international outlook. We build software for government and industry to work better and comply with regulations, and are market leaders, with a broad portfolio of Products and providing services built on insight and honed with technological advances and smart apps. In Pune, we are continuing to build an Indian hub, growing skilled teams of Customer Success specialists. Developers, QA Engineers and Managed Services specialists, supported by our Group professional support teams, including our international People team.

In today s rapidly evolving business environment, organisations must continuously adapt to remain competitive and achieve their strategic goals. This adaptation often requires managing complex changes effectively, which is where the role of a Change Management Office (CMO) Manager becomes critical. A CMO Manager spearheads the efforts to facilitate, manage, and oversee organizational change, ensuring that transitions are smooth and successful, and that senior leaders and colleagues remain informed and able to make quick decisions.

Within Idox, the role of the CMO Manager is pivotal in guiding our organisation through operational and transformative changes. By developing and implementing effective change management strategies, engaging stakeholders, and addressing challenges, the CMO Manager ensures that the organisation can adapt and thrive in a dynamic environment.

With the right skills and competencies, a CMO Manager can lead successful change initiatives that drive sustainable growth and innovation. As a subject matter expert in their field, the CMO Manager will guide and coach colleagues across the business, reinforce process adoption and own the governance framework and related tools for all change and transformation activities. With a great level of attention to detail, and as a confident communicator, the CMO Manager will regularly prepare a holistic view via consolidated reporting, data analysis and effective communication of status updates including risks, issues and project budget reporting alongside benefits tracking.

The CMO Manager will report to the Group Head of Organisational Development and Design. In particular, we are looking for an experienced professional with solid experience of organisational change, transformation and growth. We d like you to bring expert communication and reporting skills, and be skilled in scheduling and oversight of work to completion - you should bring confidence in designing and collaborating via self-explanatory dashboards. We are hoping you will bring a purposeful energy to the role, and be a vital part of our transformation teams.