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62 IDFC FIRST Bank Jobs

Branch Manager

3-8 years

Jalandhar, Chandigarh

5 vacancies

Branch Manager

IDFC FIRST Bank

posted 1mon ago

Job Description

Role/Job Title - Branch Manager


Business - Retail Banking


Job Purpose

The role entails managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. The role has a critical responsibility contributing to the larger branch banking objectives


Roles & Responsibilities

  • Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales
  • Assess local market conditions and identify current and prospective sales opportunities
  • Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services, and TD & managing group business products like Business Banking products & other assets products (home loan, LAP etc.)
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Adhere to high ethical standards, and comply with all regulations/applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Stay abreast of competing markets and provide reports on market movement and penetration.
  • Establish the Bank and the brand in the catchment area.
  • Responsible for achieving overall branch targets and ensuring branch profitability.
  • Cultivate relationships with individual and corporate customers"

Secondary Responsibilities -

  • Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.
  • Bring out the best of branchs personnel by providing training, coaching, development and guidance.
  • Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.
  • Collaborate with other branch departments and functions to provide products and service offerings to the customer

Managerial & Leadership Responsibilities -

  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
  • Create environment for team to focus on automation and digital enablement to fulfil customers needs holistically.
  • Attract & retain best-in class talent to meet Bank's rapid growth targets

Key Success Metrics

CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets


Qualifications

Graduate - Any discipline


Employment Type: Full Time, Permanent

Read full job description

IDFC FIRST Bank Interview Questions & Tips

Prepare for IDFC FIRST Bank Branch Manager roles with real interview advice

Top IDFC FIRST Bank Branch Manager Interview Questions

Q1. How to handle Customers and how to convince Customer's..
Q2. Difference b/w current and saving acc Why banking What is repo rate Services of banking Basic banking questions
Q3. why 13yr legal search report is required in mortgage
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What people at IDFC FIRST Bank are saying

4.0
 Rating based on 200 Branch Manager reviews

Likes

They are good pay master, incentives are great.

  • Salary - Good
Dislikes

No culture No long term vision No Learning.. Though you'll learn to handle pressure.

  • Skill development - Bad
  • +3 more
Read 200 Branch Manager reviews

Branch Manager salary at IDFC FIRST Bank

reported by 625 employees with 6-20 years exp.
₹6.2 L/yr - ₹26 L/yr
67% more than the average Branch Manager Salary in India
View more details

What IDFC FIRST Bank employees are saying about work life

based on 10.3k employees
51%
46%
53%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

IDFC FIRST Bank Benefits

Submitted by Company
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Team Outings +4 more
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Work From Home
Free Transport
Cafeteria +6 more
View more benefits

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