Sr.Application Support Engineer_L3

Dear Candidates,

We are hiring Sr.Application Support Engineer (SQL / Finacle)_Navi Mumbai

JD -

• Engage with the Business teams to understand issues and problems, clarify and confirm requirements and resolve.
• Should be good in writing queries.
• Should have good knowledge on Finacle
• Process requests in a timely and orderly fashion ensuring process is followed.
• Carry out incident investigation and resolution, using the incident management tool and following ITIL best practise
• Complete daily BAU runbooks to critical timescales.
• Identifying, creating and maintaining appropriate monitoring alerts and dashboards to ensure full application and system coverage
• Carry out root cause analysis
• Assess and contribute to prioritisation of problem/CI activity
• Carry out technical analysis for Problem/CI.
• Participate in peer review for changes, provides guidance to peers on standards
• Software and processes are correctly documented to ensure single points of knowledge do not become a problem and skills are distributed across the team and department;
• Maintain, support and protect the Production environment
• Process, best practice, system and application support standards are consistently applied and constantly improved upon.

Skills - SQL / PLSQL / Finacle

Experience - 8 - 15years

Notice Period - 30days max (60-90days candidates do not apply)

Interested candidates can share their updated profiles on viraj.sanjagiri@idbiintech.com with below details.

Experience -

Current CTC -

Notice Period -

Availability for F2F Interviews :