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1 Icredizen Financial Technologies Job

Collection Telecallers (20 Nos) - Urgent / DRA Certified

0-2 years

₹ 1.5 - 2.25L/yr

Hyderabad / Secunderabad

20 vacancies

Collection Telecallers (20 Nos) - Urgent / DRA Certified

Icredizen Financial Technologies

posted 20d ago

Job Role Insights

Flexible timing

Job Description

Job descriptionVoice Support for a FIN-TECH Company:Manage a large number of Inbound and Outbound calls in a timely manner

  • Follow Call Center Scripts when handling different calls/issues
  • Identifying customer needs, clarify information, research every issue and provide relevant solutions to the customers
  • Maintain regular follow-up with Customer till closure of Overdue Accounts
  • Stellar Learning Opportunity to understand and work in Indian Banking & Global Banking Processes;
  • Minimum CTC/Compensation: Rs.17000/- (ESI & PF Inclusive)
  • Additional Monthly Performance Bonus from 2nd Month onwards
  • Additional Health Insurance Coverage (3 Lakhs) for all Employees
  • Freshers or Callers (upto 1 Yr Exp) shall be supported with a Banking Certification [IIBF DRA] support on Outstanding Performance;
  • Dynamic Rotational Five Day-Work Week
  • Dynamic Rotational Day Shifts

Required Candidate profile Required Candidate profile


Requirements:

  • Callers with 1+ Year experience in Calling or Voice process can apply
  • DRA Certified Candidates will have added advantages
  • Candidates fluent in Tamil and English OR
  • Candidates fluent in Kannada, Telugu and Hindi can also apply
  • Articulate & Strong Phone & Verbal communication skills along with active listening skills
  • Fair Knowledge of Banking Products
  • Customer Focus and Adaptability to different personality types
  • Ability to multi-task, set priorities and manage time efficiently
  • Any Graduation Degree


Employment Type: Full Time, Permanent

Read full job description

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What people at Icredizen Financial Technologies are saying

What Icredizen Financial Technologies employees are saying about work life

based on 9 employees
63%
66%
60%
100%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Icredizen Financial Technologies Benefits

Free Transport
Work From Home
Child care
Gymnasium
Cafeteria
Free Food +6 more
View more benefits

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Collection Telecallers (20 Nos) - Urgent / DRA Certified

0-2 Yrs

₹ 1.5 - 2.25L/yr

Hyderabad / Secunderabad

20d ago·via naukri.com
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