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1 Icertis Consultant Job

Consultant, Instructional Design

6-11 years

Pune

1 vacancy

Consultant, Instructional Design

Icertis

posted 3d ago

Job Description

  • Moderate and review discussions to ensure quality, relevance, and adherence to community guidelines.
  • Encourage participation by identifying trends, engaging users, and suggesting insightful discussion topics.
  • Provide support to community members by answering queries and directing them to useful resources.
  • Work closely with subject matter experts to highlight valuable contributions and enhance expert-driven discussions.
  • Assist in designing and structuring instructional materials, including storyboards, scripts, and eLearning modules.
  • Use Camtasia to create, edit, and enhance video tutorials for training and knowledge-sharing purposes.
  • Generate voice-over using an AI tool for instructional and training videos/courses.
  • Monitor community engagement metrics and provide insights for improving participation and learning outcomes.
  • Bachelor s degree in Communications, Computer Science, Diploma in Instructional Design or Technical Communication, or a related field (or equivalent experience).
  • 2+ years of experience in community management, content moderation, content writing, content editing and review, or a related role.
  • Strong understanding of online forums, social media engagement strategies, and community-building principles.
  • Excellent written and verbal communication skills with the ability to provide constructive feedback.
  • Readiness to learn community management tools and analytics to track engagement and performance.
  • Ability to work independently while collaborating effectively with global teams.
  • Good problem-solving skills with a proactive mindset in identifying and resolving community challenges.
  • Passion for technology and the ability to grasp technical concepts to engage effectively with users.
As a Community Moderator and Instructional Designer, you will play a key role in managing and enhancing a dynamic Product Knowledge Community while contributing to instructional design and content creation. You will be responsible for fostering engaging discussions, moderating content, and ensuring a high-quality knowledge-sharing environment. Additionally, you will support instructional design efforts by developing learning materials, refining content, and assisting with eLearning initiatives. This role offers an exciting opportunity to gain hands-on experience in both community management and instructional design.


Employment Type: Full Time, Permanent

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What Consultant at Icertis are saying

2.2
 Rating based on 3 Consultant reviews

Likes

Nice company to work for

  • Salary - Excellent
  • +5 more
Dislikes

None as I can recall

Read 3 Consultant reviews

Consultant salary at Icertis

reported by 28 employees with 1-7 years exp.
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₹6.8 L/yr - ₹15 L/yr
16% less than the average Consultant Salary in India
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What Icertis employees are saying about work life

based on 317 employees
85%
94%
85%
96%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Icertis Benefits

Submitted by Company
Company RSUs
Health Insurance
Work From Home
Matching Gift Program
Company sponsored soft-loans
7 days of Paid leave for Humanitarian purposes +9 more
Submitted by Employees
Work From Home
Health Insurance
Free Food
Cafeteria
Soft Skill Training
Job Training +6 more
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Icertis Pune Office Location

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Pune Office
S. No 106 A\1 First Floor, Muttha Chambers II, Bhamburda, Senapati Bapat Road Pune
411016

Consultant, Instructional Design

6-11 Yrs

Pune

3d ago·via naukri.com

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