Regional Sales Support Coordinator
Air France
posted 2d ago
Key skills for the job
About the job
The main purpose of the job is to support the Key Account Managers (KAMs) and Country Sales Managers (CSMs) by assisting them in sales development activities and support with technical expertise to manage complex queries.
Key Responsibilities
1. Contract Management of trade and corporate accounts:
-Manages all contract conditions negotiated by the account managers to ensure they are correctly entered in relevant tools and timely administrated in the various databases to have continuous and up-to-date insight into the performance of the account in liaison with commercial colleagues
- Produces legal contracts based on a template, performs a quality check of the stipulated conditions, and sends this with the correct instructions to the account manager for validation or amendment- Maintains records and a regional overview of the contracts in the database
2. General Sales Support Administration:-
Handling Comflex Waivers:- Processes and decides on administrative waivers (sickness, death, etc.);- Performs research on Commercial waivers and fare matching for the account managers.- Ensures general queries (Shared Support) are responded to promptly
- Partake in preparing RSSU Monthly Dashboard, Group - Report and other ad-hoc activities reports to ensure follow-up and completion of all RSSU activities
3. Prospection- Conducts prospection research based on country parameters to produce qualitative leads for the Sales Teams from existing databases- Maintains status report of qualified leads on Salesforce
4. Servicing and related solutions to the account managers in case of a disruption/emergency.
5. Participate in projects to continuously improve the service quality and processes of the RSSU
Job Requirements: knowledge, learned disciplines, experience
Key Competencies
The list of tasks mentioned above is not exhaustive but indicates the purpose and the content of this role. If you have the required qualifications and experience and are excited about working for one of the leading European airlines, and you reside in Delhi/NCR, please send us your resume at mail.qsdelrecruitment@airfranceklm.com
Note: Only those candidates shall be contacted from the recruitment team who are eligible as per the job description.
Employment Type: Full Time, Permanent
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