Tech Writer (2-5 yrs)

Job Description :

- Responsible for developing technical/User documentation and service procedures for customers and service engineers.

- Creates, develops, plans, writes, and edits User's Manual, Upgrade Procedure, Factory Automation Manual, Online Help, and Release Notes.

- Conducts interviews with various users and technical/engineering/product staff to gather data for documentation.

- Interfaces with functional organizations to develop content for the procedures.

- Researches and converts technical information into manual and/or web-based documents for non-technical and technical users.

- Conducts review meetings and discussions independently with engineering and technical staff.

- Support testing and validation of new procedures and methods. Improves steps and develop new content if needed.

- Follows documentation best practices, formats and templates. Learns new software, tools and techniques for high quality documentation.

- Produces products that conform to the company documentation and quality assurance standards.

- Recommends formats responsive to technical and customer requirements.

- 2-4 years of prior experience with product documentation (HW service procedures) with a multinational company.

- Software & Hardware technical writing

- Strong skills/proficiency in using MS Word and Oxygen XML (Mandatory) documentation editors.

- Knowledge about other industry standards, software or tools for documentation.

- Should have worked Product manufacturing companies or clients.