Senior collections Analyst

Senior collections Analyst

Description -

Job Summary
This role is responsible for independently assessing the financial status of medium-value customers and determining credit limits. The role manages medium credit limit customer accounts, negotiates payments, and resolves credit-related matters. The role conducts analyses, resolves disputes, and collaborates to devise strategies for preventing delinquencies, while leading complex projects and supporting operational plans.

Responsibilities
Utilizes financial statements to independently assess the financial status of medium monetary value customers and determines credit limit recommendations.
Manages accounts of customers with medium credit limits independently, resolves credit-related matters, and presents credit recommendations to management.
Negotiates on initial payments with customers and organization s sales personnel, facilitating purchases beyond credit limits.
Conducts thorough analysis and research on customer receivables account delinquencies, selecting appropriate communication methods to facilitate payments.
Resolves disputes pertaining to customer payments on overdue accounts independently, skillfully negotiating and ensuring prompt payments.
Identifies trends of non-payment and collaborates with internal partners across various levels to address and rectify issues.
Initiates the dispute resolution procedures with the internal organization s counterparts, ensuring thorough issue tracking and resolution for both the organization and the customer.
Analyzes customers at risk and collaborates with partners to devise effective account strategies for averting delinquencies.
Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
Leads moderate-to-high-complexity projects, delivers professionally written reports, and supports the realization of operational and strategic plans.

Education Experience Recommended
Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 10+ years of work experience, preferably in collection, credit, banking,

At least 5 years of team-leading or team management experience

Knowledge Skills
Accounting
Auditing
Credit Analysis
Credit Risk
Credit Risk Management
Data Analysis
Due Diligence
Economics
Finance
Financial Analysis
Financial Services
Financial Statements
Loans
Marketing
Portfolio Management
Risk Analysis
Risk Appetite
Risk Management
SQL (Programming Language)
Team Management

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
Responds to moderately complex issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Finance

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you d like more information about HP s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement