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18 Hotfoot Technology Solutions Jobs
Support Engineer
Hotfoot Technology Solutions
posted 8d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- As a production support engineer, you would be responsible for resolving the production support issues with in given SLA.
- You would do the RCA for the production issues and coordinate with development team for permanent fixes.
- Participate in knowledge transfer to ensure better grasp of the product and domain. Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
- Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
- Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team.
- Knowledge of OS (Linux, Unix and Windows).
- Hands on Experience on Oracle, SQL, MySQL.
- Knowledge on Patch deployments and server configurations
- Excellent written verbal communication
- Good analytical and problem-solving abilities
- Good team player with the ability to deliver within schedules.
Job Category: Development Testing
Employment Type: Full Time, Permanent
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What people at Hotfoot Technology Solutions are saying
Support Engineer salary at Hotfoot Technology Solutions
reported by
2
employees
₹3.1
L/yr - ₹4
L/yr
45%
less
than the average Support Engineer Salary in India
View more details
What Hotfoot Technology Solutions employees are saying about work life
based on 42 employees
Strict timing
Monday to Friday
No travel
Day Shift
Hotfoot Technology Solutions Benefits
View more benefits
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