Setting up and maintaining confidential, sensitive files and records for multiple functions to ensure the efficient retrieval of information
Researching information and data
Maintaining department records and filing system
Opening and screening mail and responding to correspondence and inquiries on behalf of senior or executive manager
Receiving and screening telephone calls and visitors
Program material preparation and resolving issues with equipment, form completion, and follow up as appropriate
Ensuring compliance and operational risk controls in accordance with the institution or regulatory standards and policies
Maintaining the institutions internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
Conduct research and collect and analyze data to prepare reports and documents.