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8 Hindustan Platinum Jobs

Hiring For IT Help Desk - Wadala

5-6 years

Mumbai

1 vacancy

Hiring For IT Help Desk - Wadala

Hindustan Platinum

posted 1mon ago

Job Role Insights

Fixed timing

Job Description

Dear Team,


Greetings from Hindustan Platinum !!


We are hiring candidates who have exp of 3-5 years in IT Help Desk.


  • A Helpdesk Executive is responsible for providing technical support and assistance to end-users, ensuring the smooth operation of IT systems and resolving any technical issues that arise.
  • This role involves troubleshooting hardware and software problems, responding to customer inquiries, and maintaining a high level of customer satisfaction.

Key Responsibilitites:


  • Strong knowledge of computer systems, software, and hardware,
  • Experience with helpdesk ticketing systems.
  • Ability to work independently and as part of a team.
  • Proven experience in a helpdesk or technical support role.
  • Ability to work effectively within a team, in managing & maintaining ticket Response & Resolution SLA

Specific Behavioural Competencies:


  • Strong organizational and multitasking abilities
  • ability to explain technical concepts to non-technical users
  • Excellent problem-solving and communication skills.
  • Customer-focused attitude with a commitment to providing high-quality support.
  • Meticulous approach to ensure timely response & resolution of ticket


Interested candidates share resume on : hema.obhan@hp.co.in


Employment Type: Full Time, Permanent

Read full job description

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What people at Hindustan Platinum are saying

What Hindustan Platinum employees are saying about work life

based on 139 employees
65%
65%
56%
98%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

Hindustan Platinum Benefits

Free Transport
Health Insurance
Job Training
Soft Skill Training
Cafeteria
Team Outings +6 more
View more benefits

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