Senior Quality Assurance Engineer

Principal Accountabilities :

Software Testing:

• Perform various types of testing (e.g., functional, regression, integration, performance, and user acceptance testing) on NBFC applications, including loan management systems, customer portals, and payment systems.
• Develop and execute test cases based on business requirements, user stories, and functional specifications.
• Identify, record, and document defects, issues, and inconsistencies within the software and communicate them to development team. Collaboration with Development Teams:
• Work closely with developers, business analysts, and product managers to understand system requirements and ensure proper test coverage.
• Provide feedback and insights on functionality and user experience to enhance product quality. Automation Testing:
• Develop and execute automated test scripts to ensure continuous integration and delivery of software
• Collaborate with the automation team to design efficient test frameworks and ensure automation for repetitive testing tasks.

Compliance and Security Testing:

• Test for compliance with regulatory requirements specific to NBFCs (e.g., data security, transaction processing standards, RBI guidelines).
• Conduct security testing to ensure that sensitive financial data and customer information are protected.

Performance and Load Testing:

• Conduct performance testing to ensure that financial ERP applications can handle high traffic and large amounts of data.
• Perform load, stress, and scalability tests to assess system behavior under different conditions.

Issue Reporting and Defect Tracking:

• Log and track defects in defect tracking tools and ensure that issues are resolved in a timely manner.
• Work with developers to verify fixes and perform re-testing to ensure issues are properly addressed.

Test Documentation and Reporting:

• Create detailed test documentation, including test plans, test cases, and test scripts, as well as test execution reports.
• Report test results, issues, and progress regularly to the QA manager and stakeholders.
• Maintain detailed logs and records of all tests performed, including test case execution results and defect resolution statuses.

Continuous Improvement:

• Stay up-to-date with industry best practices and trends in software testing and quality assurance.
• Recommend process improvements to optimize testing procedures and improve overall software quality.

User Experience Testing:

• Evaluate user interfaces for usability and adherence to industry standards, especially for customer-facing applications.

• Ensure that the customer experience aligns with NBFC standards for ease of use, functionality, and security

Technical/ Specific Skills

• 6-15 years of experience in software testing, with a focus on the financial services or NBFC industry.

• Experience with manual and automated testing processes

• Testing Tools Proficiency: Experience with automated testing tools (e.g., Selenium, JUnit), defect management tools (e.g., Jira, Bugzilla), and performance testing tools (e.g., LoadRunner, JMeter) is preferred

• Knowledge of Financial Products: Understanding of financial products and services offered by NBFCs, such as loans, investments, and payments.

• Ability to spot issues or defects in complex financial applications and ensure the highest levels of quality

• Strong ability to analyze software functionality and performance, identify potential issues, and propose solutions

• Strong verbal and written communication skills to document findings and communicate effectively with technical and nontechnical teams