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Business Operations Executive
Hello Parent
posted 4hr ago
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Flexible timing
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Job Description
HelloParent is a mobile application-based platform which aims to plug all pain points around operating a school and keeping a track of the child s growth alike. We help Schools with Admission Inquiries, Security, Fee Payments, Communication, Reports etc. We help parents with better tracking of the growth along with spending quality time with the child. Our schools share 2M+ messages and 1M+ pictures/videos with the parents every month.
Who can apply
- Excellent communication skills and the confidence to engage with clients at all levels.
- A natural ability to quickly learn and adapt to new technologies.
- Strong proficiency in Excel and other relevant tools.
- Knowledge of Canva or similar design tools is a plus.
- Proven problem-solving skills and a passion for delivering solutions.
What you ll do
- Lead customer training sessions to empower our clients to achieve their goals.
- Provide personalized support to customers and resolve any roadblocks they may encounter.
- Build strong relationships with clients through regular check-ins and proactive problem-solving.
- Escalate technical challenges to the technical team and ensure timely resolution.
- Ensure seamless payment processes and manage follow-ups with ease.
- Drive greater adoption and success of our app by understanding and fulfilling the evolving needs of customers.
- Stay ahead of the game by staying updated on the latest industry trends and requirements.
Employment Type: Full Time, Permanent
Read full job description What people at Hello Parent are saying
What Hello Parent employees are saying about work life
based on 2 employees
Flexible timing
Monday to Saturday
No travel
Hello Parent Benefits
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