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Customer Support Specialist
Helium Renewables Energy
posted 7mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Helium Renewables Energy Pvt. Ltd. is looking for Customer Support Specialist to join our dynamic team and embark on a rewarding career journey
- Responding to customer inquiries via phone, email, or live chat
- Resolving customer issues in a timely and efficient manner
- Documenting customer interactions and details of the resolution in a customer database
- Escalating complex issues to higher-level support staff as necessary
- Excellent customer service and communication skills
- Ability to handle difficult customer situations with empathy and patience
- Ability to multitask and manage multiple customer interactions at once
- Knowledge of the company's products and servicesAttention to detail and problem-solving skills
Employment Type: Full Time, Permanent
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Flexible timing
International travel
Helium Renewables Energy Benefits
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