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Service Engineer
Hach Company
posted 3mon ago
Job Role Insights
Key skills for the job
Job Description
This position will be responsible for the service and maintenance of the Videojet machines installed at the customer locations.
In this role, a typical day will look like
- Attend breakdown calls in the region
- Raise request for parts and close transaction under Warranty, CAMP or Chargeable
- Completing Installation of equipment s on site
- Completing Preventive Maintenance as per schedule
- Promotion of Service Contract & consumables
- Demonstration of products to customers
- Imparts training to the customer
- Update service report in Oracle
- Identifying potential parts requirement and get quote submitted and collect Purchase Order
- Identifying potential equipment requirements and generate Service Leads for sales team
Key Competencies
- Technical Skills- To have an in-depth understanding of the company products and their compatibility; to be able to foresee technical issues, and generate solutions
- Decision-making and coordination with other departments- To solve technical issues, and interact with key stakeholders for problem-solving
- Analytical skills and communication skills- Ability to analyze technical problems and provide solutions
The essential requirements of the job include
- Education - Diploma / Engineering.
- Work experience - Minimum of 3 years of field service experience in an Indian or a multi-national company offering technical products
- Should be ready to travel.
- Must have good communication skills & proficiency in English
Employment Type: Full Time, Permanent
Read full job description What people at Hach Company are saying
Service Engineer salary at Hach Company
reported by
1
employee
with 5
years exp.
₹5.1
L/yr - ₹6.6
L/yr
44%
more
than the average Service Engineer Salary in India
View more details
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