Handling customer Technical queries and providing solution within SLA. ? New products/software features testing and creating test setups as per requirement. ?
GX India products and features demonstration to customers. ?
Preparing technical documents, network diagrams, method of procedures. ?
Building and maintaining strong customer relationships. ?
Candidate should have a minimum experience of 2-3 years in networking domain, network and GPON issues troubleshooting, customer handling and technical support. ?
Good understanding of GPON Terminology.
Hands-on experience on GPON OLT/ONT configuration, Cisco switches and router. ?