SCCM Administrator

About GSPANN :Founded in 2004, GSPANN is a fast-growing IT services and consulting company based in Milpitas, California, USA.We provide end-to-end content, e-commerce, information analytics, quality assurance, and digital transformation solutions to our global clients across retail, finance, healthcare, manufacturing, and high-technology domains. We support businesses transform how they deliver business value to their customers by helping them optimize their IT capabilities, practices, and operations, co-creating a digital future for their industries. GSPANN is a Great Place to Work-certified company with a growing family of 1900+ people. We have a strong presence in the US, UK, Canada, China, Chile, and Mexico and have multiple offices across India, including Hyderabad, Gurugram, Delhi, Noida, Pune, and Bangalore

Job Title: SRE Data Engineer

Location: Hyderabad

Experience: 3 - 7 Years

Skills: AirFlow, SQL, Splunk/Dynatrace

Role and Responsibilities :

• 5+ years of SCCM experience, working with Operating System Deployment (OSD) feature
• OSD Driver profiles, Windows 10/11 Servicing, and OSD User State Migration (USMT)
• Previous Windows 10/11 Deployment experience
• Windows 10/11 Image development
• MDT Task Sequence / SCCM Task Sequence development
• Bitlocker with MBAM
• Scripting experience with focus on automation (PowerShell)
• Must have excellent verbal and written communication skills
• You have strong working knowledge and experience with deploying and maintaining Microsoft System Center Configuration Manager (SCCM)/ Microsoft Endpoint Configuration Manager (MECM) patch management, application packaging & distribution, troubleshooting, OSD, task sequencing, deployment testing, log files analysis and reporting on Windows workstations and servers.
• You have a deep and wide understanding of Windows Operating Systems and SCCM infrastructure (Windows 7, Windows 8.1 and Windows 10, Windows 11, Bitlocker, Adaptiva OneSite, MBAM), Virtualization platforms, and strong familiarity with SQL databases.
• You have experience with Mobile Device Management through Microsoft Intune (MDM, MAM, Autopilot, Conditional Access policy) and VMWare AirWatch. Apple Device Enrollment Program (DEP)/Apple Business Manager (ABM) and Volume Purchase Program (VPP)
• You have knowledge and experience working with Microsoft Office 365, Exchange Online, SharePoint Online and Enterprise Mobility + Security (Intune, Azure Information Protection, etc.)
• You are an expert in automating tasks using any scripting language (PowerShell, VBScript, etc.)
• Experience in Handling Tickets and Supporting Production Issues.
• Provide technical guidance and coordination with onsite / offshore teams.
• Perform 3rd level support, identifying root cause with strategic solutions to problems.
• You have experience with configuration, administration and performance troubleshooting experience on Active Directory, Group Policy, DNS, Advanced Windows Server Services
• You are knowledgeable of configuration, administration and performance troubleshooting experience on Windows Servers (Windows Server 2012, 2016 and 2019)
• You have strong working knowledge of security best practices for Windows and Microsoft products
• You have some knowledge of Apple macOS
• You have the experience and skills to be one of the leaders on the technical team and provide mentorship to the desktop support teams.
You work well in a fast paced, collaborative environment
• You have strong communication skills