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25 Ground Staff Jobs

Ground Staff

5-10 years

Panaji

1 vacancy

Ground Staff

AGILE AIRPORT SERVICES

posted 2mon ago

Job Description

Job Description
JOB DESCRIPTION
Officer - AO&CS in the role of Customer Service
(OUText - Customer Service)
Job purpose:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
Making reservations across the counter
Selling of tickets.
Remitting cash to the concerned department.
Answering customer queries over the telephone.
Departures
Attend the pre - flight and post flight briefings.
Setting up of check in counters.
Screening of checked in baggage.
Maintain high quality of Check in procedures.
To assist customers with special requests.
Arrivals
To assist customers with special requests.
To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
Co-ordination with the baggage vendor for the damaged bags.
Follow up with the en-route stations regarding lost baggage.
Post flight departure
Filing of all necessary flight papers
Any other responsibility assigned by the management from time to time
Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.
Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their - but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.

Employment Type: Full Time, Permanent

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What Ground Staff at AGILE AIRPORT SERVICES are saying

Ground Staff salary at AGILE AIRPORT SERVICES

reported by 4 employees
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₹1.4 L/yr - ₹2.1 L/yr
38% less than the average Ground Staff Salary in India
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What AGILE AIRPORT SERVICES employees are saying about work life

based on 163 employees
52%
42%
41%
79%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

AGILE AIRPORT SERVICES Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Child care
Free Transport +6 more
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