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2 GridPro Jobs
Technical Support Engineer
GridPro
posted 2d ago
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Job Description
GridPro is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey
- Responding to technical support tickets
- Contacting clients to find out the nature of the technical or IT issue
- Linking to clients' computers via remote access
- Traveling to clients' office or server location
- Installing new hardware, software, and networking systems
- Diagnosing and troubleshooting hardware, networking, and software issues
- Proposing simple and effective solutions
- Providing basic software training
- Maintaining good client relations
- Completing job reports
Employment Type: Full Time, Permanent
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