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Client Support Associate
Graebel
posted 22d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Answers general queries from internal clients, including monitoring inquiries
Data entry, gathering of required details, and process management based on SOP.
Daily audit of tickets to ensure the correct support is applied, partnering with others for information verification.
Update designated points of contact (POC) with information to ensure accuracy.
Process tickets while ensuring compliance with Graebel data integrity standards and client SOP.
Perform any other related duties as required or assigned.
Employment Type: Full Time, Permanent
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based on 4 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Graebel Benefits
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