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Operation Manager
Gove
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
We are seeking a highly capable Operations Manager to oversee our daily operations, ensuring efficiency and excellence in all processes. The Operations Manager will play a critical role in managing business operations, strategic planning, and team leadership to drive our company towards its goals.
Key Responsibilities:
- Team Leadership:
- Develop and mentor team members to take responsibility for their work.
- Foster a sense of ownership and accountability within the team.
- Ensure team success and manage failures effectively.
- Operational Efficiency:
- Analyze root causes of problems and implement effective solutions.
- Perform timely communication with onshore and offshore reporting authorities.
- Identify and resolve issues faced by the team.
- Ensure timely data capture, payments, billing, and customer service.
- Follow up on pending line items and ensure process adherence.
- Track team leave plans and provide necessary support.
- Process Improvement:
- Continuously work on daily process improvements.
- Ensure necessary reports are generated and shared by the operations team.
- Oversee work allocation and daily summaries.
Required Skills:
- Strong decision-making skills with the ability to analyze situations effectively.
- Excellent analytical and problem-solving abilities.
- Effective time management.
- Self-learning capabilities and a basic understanding of technology.
- Proficient in documentation and reporting.
- Strong leadership skills to motivate and mentor the team.
- Proficiency in MS-Excel and other MS Office tools.
- Excellent organizational skills and delegation abilities.
- Strong interpersonal and communication skills.
- Critical and analytical thinking.
Qualifications:
- Any Degree.
- 5-10 years of relevant experience in a similar role.
- Age 35+.
Key Attributes:
- Thoughtful leader and confident decision-maker.
- Ability to handle tough situations.
- Can-do attitude and readiness to take on challenges.
- Commitment to fostering a productive and positive work environment.
Employment Type: Full Time, Permanent
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based on 9 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Gove Benefits
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