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6 Gold Loan Operations Jobs in Pune

Customer Service Executive || Gold Loans || Pune

0-3 years

₹ 2.75 - 4L/yr

Pune

1 vacancy

Customer Service Executive || Gold Loans || Pune

IIFL Finance

posted 27d ago

Job Description

Position Name/ Job Title: Customer Care Executive

Department: Gold Loans


Location : Pune

Job Description:

  • Should be able to handle walk-in customers.
  • Adherence to the administrative process & policies of the organization is a must.
  • Ability to understand needs & interests of the customers and cater to the same.
  • To guide & provide the customers with all the required information about loans & schemes.
  • Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
  • Should be able to acquire new customers through referencing.
  • Keeping the existing customers up dated with their existing account details.

Job Specification:

  • Key Competencies:
  • Good verbal communication
  • Interpersonal skill
  • Negotiation skill
  • Convincing skill
  • Customer Service skill
  • Good follow up skills
  • Educational and Professional Qualification Requirements

Minimum: Graduate


Employment Type: Full Time, Permanent

Read full job description

IIFL Finance Interview Questions & Tips

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What people at IIFL Finance are saying

3.4
 Rating based on 19 Customer Service Executive reviews

Likes

IIFL company rules good.

  • Salary - Good
  • +2 more
Dislikes

Work place not satisfied

  • Work satisfaction - Poor
Read 19 Customer Service Executive reviews

Customer Service Executive salary at IIFL Finance

reported by 62 employees with 1-5 years exp.
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₹1.5 L/yr - ₹4 L/yr
16% less than the average Customer Service Executive Salary in India
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