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Servicenow Consultant - SR

3-7 years

Pune

Servicenow Consultant - SR

Globant

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

The ideal candidate will develop a wide variety of high-quality products and solutions.

Job Description

Requirements:

  • Overall experience required in IT should be more than 3 to 7 yrsand should be from a technology background.
  • Previous business analysis experience in software development projects
  • Should have clarity in verbal and written communication, good articulation skills, and good analytical reasoning skills.
  • Have a perfect understanding of the ServiceNow platform, capabilities, product offerings e.g ITSM, ITAM, ITBM, GRC, ITOM, PPM, APP Engine, etc.
  • Have worked on implementing at least one of the product offerings of ServiceNow listed above or others within SN universe

Responsibilities:

  • Gathering requirements by using interviews, document analysis, workshops, business process analysis, use cases, scenarios, business analysis, and task and workflow analysis, as required to produce product specifications
  • Should be able to document business and user requirements as stories, functional and business documents (FSD, BRD, etc.)
  • Ensure requirements are understood, developed, tested, and delivered to meet product specifications with the help of Technical Team
  • Own the relationship with project stakeholders to identify, prioritize, negotiate and document product requirements [business, process and data]
  • Ensure and foster customer engagement
  • Represent project stakeholders throughout planning, development and release processes
  • Assist the platform team to develop release estimates
  • Understand project plans and be able to clearly articulate roles, project goals, and timelines. Assist in enforcing project deadlines and schedules.
  • Assist implementation and QA teams during the implementation phase and early detection of misunderstandings and bugs
  • Perform and handle demos to customers and stakeholders. Address any reported bugs, feature or change requests
  • Assist stakeholders in the system use in UAT and production environments
  • Work with stakeholders to drive adoption of the implementation
  • Ability to provide thought leadership and identifying new opportunities after analysing customer environment and pain points would be a plus
  • Understand a Business Consultancy process. Be capable of assessing a customer's current situation. Be capable of defining Business Analysts' deliverables and their relationship with Consultancy team deliverables. Be capable of detecting areas of improvement and defining solutions with the Consultancy team. Be capable of communicating Consultancy results to technical and business people. Be capable of facilitating the process of transformation of Business Consultancy in multiple ServiceNow implementation projects
  • Coach team members in good practices and assisting them in overcoming hurdles. Set expectations regarding what constitutes effective business analysis work and assist team members to learn and grow.

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Prepare for Servicenow Consultant roles with real interview advice

Top Globant Servicenow Consultant Interview Questions

Q1. How to remove repeated words from output in string without using predefined methods.
Q2. Where would you use flask and where would you use django
Q3. How to navigate to other tab in selenium? How to do work on different frame?
View all 135 questions

What people at Globant are saying

5.0
 Rating based on 1 Servicenow Consultant review

Likes

Work culture is good also Globant thinks about employees.

  • Salary - Good
  • +6 more
Dislikes

Your salary is known to your manager.

Read 1 Servicenow Consultant review

Servicenow Consultant salary at Globant

reported by 6 employees with 4-16 years exp.
₹13 L/yr - ₹30 L/yr
58% more than the average Servicenow Consultant Salary in India
View more details

What Globant employees are saying about work life

based on 849 employees
93%
93%
77%
96%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Globant Benefits

Submitted by Company
Healthcare for pets
Rewards & recognition platform
Parenting Program
Health insurance for you & your family
Relocation possibilities
Work anywhere +4 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Gymnasium
Soft Skill Training
Job Training +6 more
View more benefits

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Globant Pune Office Location

View all
Pune, Maharashtra Office
Headquarter
4th & 5th Floor, IT8 Building, Blue Ridge SEZ, Rajiv Gandhi Infotech Park - Phase-I, Hinjewadi, Pune, Maharashtra 411057 Pune, Maharashtra
411057

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